Mycroft is designed to support understanding, not to replace human judgment. It always shows where its answers come from, doesn’t make decisions for you, and aligns with the EU’s AI Act by being human-centric, transparent, and non-manipulative.
Every response from Mycroft is linked to specific source material — like legislation, tax rules, or government grant guidelines. Users can click through and see exactly where the answer came from, with no guesswork or hidden logic.
Mycroft uses a method called Retrieval-Augmented Generation (RAG). First, it finds the most relevant chunks of content using embeddings stored in a Redis vector database. Then, it crafts a natural-language answer using only that material. This avoids hallucination and keeps things grounded.
No. That’s one of our core principles. Mycroft only generates answers based on retrieved documents. If the source material doesn’t contain an answer, Mycroft will say so — and may suggest where else to look.
Mycroft doesn’t require users to submit personal data. The system runs searches over public content (like Irish law, Revenue guidelines, and benefits information). All retrieval is anonymous and real-time — no profiles, no tracking.
Yes — and proudly so. The EU’s 2024 AI Act promotes AI that is human-first, rights-based, and explainable. Mycroft embodies those principles, especially around transparency, non-discrimination, and high-risk use cases like legal or benefit advice.
Right now, Mycroft Ireland is focused on Irish citizens, businesses, and public service users. But the underlying Headstarter platform can be adapted to any organization that wants people to actually read and understand the information they publish.
Absolutely — and they should. From councils to regulators to national bodies, Mycroft can help surface, structure, and explain large volumes of policy or legal text in ways that make engagement easier and more democratic.